Click Subscribers in the top navigation, or go to the Subscribers area. Make sure you're signed in with the same email that's on your subscription.

Sign-in uses a one-time link sent to your email, there's no password. Request a fresh link from the account portal, then check your spam or junk folder and add the sender to your contacts. Links expire after a short time and can only be used once, so use the most recent one, and be sure to request it for the same email that's on your subscription.

Open your account portal (Account, top right of the site) to view your current plan, billing period, and renewal date.

See the pricing page for a full breakdown of what each plan includes.

While signed in, open your account portal from Account in the top right. You can upgrade or downgrade anytime, and for card subscriptions the change takes effect on your ongoing billing.

Elite members get priority support through the dedicated Elite support page. Sign in with your Elite account and submit your request there, these are handled ahead of general inquiries.

Cancel from your account portal. Cancelling a card subscription stops the next renewal, and your access stays active through the end of the period you've already paid for.

Card subscriptions auto-renew unless cancelled. Crypto payments are non-recurring, so renewal is manual.

All sales are final and refunds are not offered, due to the sensitive nature of the intelligence content. See the "Refunds" section of the Terms of Service that you agreed to when signing up.

Yes, through the crypto payment page. Bitcoin (BTC), Litecoin (LTC), and Monero (XMR) are the only cryptocurrencies accepted. Crypto payments are non-recurring, so you'll renew manually each term.

You can manage your account details from the account portal. If you can't change your email there, let me know through the Tips page.

Real-time coverage of breach, leak, DDoS, defacement, phishing, stealer, malware, and vulnerability activity, aggregated from 22+ monitored forums and 500+ verified sources. Every entry includes unredacted breach and leak data, source screenshots, and direct links.

The advanced tools include domain, IP, CVE, hash, credential-leak, and infostealer lookups, built directly into the threat feed. You'll find them along the side of the page while viewing the threat feed.

Yes. Plus and above can export from the threat feed in JSON, CSV, and XML, up to 4 exports per day with a maximum of 300 records per export.

Yes. Full endpoints, authentication, and usage limits are documented on the API details page.

A real-time IOC feed with a 30-day live window, plus an archive of 174k+ historical IOCs. View the live feed, or browse the full history.

You can set custom keyword alerts and browser notifications so the threat feed flags the activity you care about.

Pro unlocks the ransomware feed: 29,100+ entries, 300+ tracked groups, a live sites directory, a visual analytics dashboard, and the negotiations and notes archives.

Ransomware intelligence is a Pro feature. You can upgrade anytime from your account portal, and the change applies to your ongoing billing.

Check your spam or junk folder first, and add the sender address to your contacts so future emails arrive in your inbox. Then confirm in your account portal that you're subscribed with the right email.

Make sure you're signed in with the email on your subscription, and that the content matches your tier, since some content is Pro or Elite only. Signing out and back in often resolves it.

Send the details through the Tips page and I'll take a look. There's no bug bounty, so reports aren't rewarded, but they're genuinely welcome and appreciated.