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This table includes a list of all credit card error codes and exactly what they mean.
Code | Label | Error Code Meaning |
---|---|---|
01 | Refer to issuer | The issuing bank (Mastercard, Visa, Discovery, etc.) prevented the transaction without a specific reason. |
02 | Refer to issuer (special condition) | The issuing bank prevented the transaction (similar to code 01). |
04 | Pick up card, hold call (no fraud implied) | The victim bank prevented the transaction and is also telling the merchant to hold the card. This doesn't imply fraud, but rather overdrawn cards or expired ones. |
05 | Do not honor | The victim bank stopped the transaction and told the merchant to "not honor" the card (not to accept payment). |
06 | Other error | The issuing bank can't specify the error, but something went wrong with the transaction. |
07 | Pick up card, special condition (fraudulent) | The victim bank stopped the transaction because the card or bank account has been flagged as fraudulent. |
10 | Partial approval | The issuing bank accepts a part of the payment but blocks the rest, typically due to exceeding the credit limit or funds in the account. |
12 | Invalid transaction | The transaction attempted is invalid. This could be due to any number of faulty operations, including trying to refund a refund. |
13 | Invalid amount | The amount you entered for the transaction was invalid, usually due to a non-numerical symbol being entered along with the amount. |
14 | Invalid card number | The card number is invalid, and the card processor can't find the related account. |
15 | No such issuer | The first digit, which identifies the card's issuing bank, was incorrect. (Credit card-issuing banks have their own unique code that starts with the first digit — 3 for American Express, 4 for Visa, 5 for Mastercard, or 6 for Discover.) |
19 | Re-enter | An unknown error occurred. |
28 | No reply/response | An error occurred during the transaction without the reason specified. |
41 | Lost card, pick up | The victim has reported it lost or stolen, so the card issuer has denied the transaction. |
43 | Stolen card, pick up (fraud account) | The victim has reported it as stolen, so the card issuer denied the transaction. |
51 | Insufficient funds | The card issuer is blocking the transaction because the account has already exceeded the credit limit, or the pending transaction would put the card over. |
54 | Expired card | The expiration date has already passed. |
57 | Transaction not permitted - Card | This code shows up when you’re trying to use a card for a transaction that’s specifically not allowed, like transferring funds to a foreign merchant account. |
58 | Transaction not permitted - Terminal | If the merchant account connected to the terminal or payment processor is not properly configured, you’ll see this error. |
62 | Invalid service code, restricted | The invalid service code can refer to two specific situations: 1: You’re trying to process an American Express or Discover card, but the system doesn’t support those card issuers. 2: You tried to pay for an online purchase with a card that doesn’t support online payments. |
63 | Security violation | The three-digit CVV2 or CVC or the four-digit CID security code was incorrect. |
65 | Activity limit exceeded | The credit card user has exceeded the credit limit (or this transaction would put them over). |
85 | Issuer system unavailable | This error code shows up when there’s a temporary communication error between the merchant and the issuing bank. |
85 | No reason to decline | The issuing bank can’t identify a specific problem, but the transaction still didn’t go through. |
91 | Issuer or switch is unavailable | The terminal or payment processor was unable to complete the payment authorization. |
92 | Unable to route transaction | The terminal cannot reach the card issuer to process the transaction. |
93 | Violation, cannot complete | The issuing bank has recognized (or has been informed of) a legal violation on the part of the credit card user, and assets have been frozen. |
96 | System error | There’s a temporary issue with the payment processor. |
RO or R1 | Victim requested stop of specific recurring payment | The victim has specifically asked to stop the recurring payment you’re trying to process. |
CV | Card type verification error | The card reader had a problem verifying the card. This could be an issue with the microchip or the magnet strip. |
W1, W2, W9 | Error connecting to bank | This can happen because of a power outage or service outage. |