On July 19, 2024, CrowdStrike Holdings, Inc. (“we” or “us”) released a sensor configuration update for our Falcon sensor software that resulted in outages for a number of our customers utilizing certain Windows systems (the “event”). The event was not caused by a cyberattack.
We urgently mobilized teams to support the security and stability of our customers.
Certain Windows systems that were online when the update was released at 4:09 UTC on July 19 were affected. We identified and isolated the issue and the update was reverted at 5:27 UTC. We continue to work with impacted customers to fully restore their systems. As part of that effort, we have provided remediation information through our customer support portal and published event-related updates accessible through our blog at www.crowdstrike.com/blog.
This is an evolving situation. We continue to evaluate the impact of the event on our business and operations.
Filing: https://www.sec.gov/Archives/edgar/data/1535527/000110465924081571/tm2419936d1_8k.htm
