Dark Web Informer — Cyber Threat Intelligence
Argentine Contact Center Platform Neotel Allegedly Breached, 773K Customer and Call Records Leaked
Argentina
Quick Facts
Date & Time
2026-02-10 06:17:07 UTC
Threat Actor
Shenron
Victim Country
ArgentinaIndustry
Software Development
Victim Organization
Neotel
Victim Site
Category
Data Breach
Severity
🟡 Medium
Network
Open Web
Victim Profile
Neotel
Contact center communications technology provider Organization
Neotel
Sector Type
Private
Industry
Software Development / Contact Center Solutions
Country
Argentina Domain
Claimed Records
773,757
Description
Neotel is a comprehensive communication technology solution for contact centers. Their platform integrates telephony, social media, webchat, email, and a customizable CRM for managing business communications and customer relationships.
Incident Overview
A threat actor using the handle "Shenron" has posted a listing claiming to have leaked the database of Neotel, an Argentine contact center technology provider. According to the listing, the breach occurred in 2025 and the data was released in 2026, containing 773,757 records.
